Our Training

Once the candidates are screened and considered to be like-minded, we build upon that foundation by spending 3 months in training if the employee is not already trained or experienced in basic dentistry. The primary emphasis during this period is to create value for patients, from first contact through the life of the relationship. The focus is consistently toward hospitality and promoting a higher value proposition.

Service Training Options

On-site Temporary Office Manager Trainer

An ePo!nt trainer provides practical and hospitality on-site training for your office manager. On-site training brings tremendous value because it allows our team to assess challenges specific to your office and clientele, then adapt our training plan accordingly.

Office Manager practical training includes, but is not limited to:

  • EagleSoft software
  • Internal protocols
  • Human Resources
  • Payroll
  • Accounts receivable/payable
  • Bookkeeping
On-site Temporary Office Assistant Trainer

An ePo!nt trainer provides on-site practical and hospitality training for your front office assistant(s). On-site training brings tremendous value because it allows our team to assess challenges specific to your office and clientele, then adapt our training plan accordingly.

Office Assistant training includes, but is not limited to:

  • EagleSoft software
  • Treatment planning
  • Scheduling
  • Billing systems
Associate Dentist (trained and placed)

You select an ePo!nt candidate to fill your associate dentist position. These candidates will have completed our rigorous training program and are prepared to have an immediate impact.

Associate Dentist practical training includes, but is not limited to:

  • Minimally invasive dentistry
  • Digital workflow
  • Adhesive Restorative Techniques
  • Dental Photography
  • Anterior Aesthetic Excellence
  • Impression Techniques
  • Personalization of the Patient Experience
  • Treatment Presentation of Full Mouth Rehabilitation
  • Operating an Insurance Independent Practice
  • Interdisciplinary dentistry

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Experienced Associate Dentist (placed w/o training)

You select an ePo!nt candidate to fill an associate dentist position without additional training. The “experienced” classification reflects the candidates substantial experience as a practicing dentist.

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Office Manager (trained and placed)

You select an ePo!nt candidate to fill your office manager position. These candidates will have completed our rigorous training program and are prepared to have an immediate impact.

Office Manager practical training includes, but is not limited to:

  • EagleSoft software
  • Internal protocols
  • Human Resources
  • Payroll
  • Accounts receivable/payable
  • Bookkeeping

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Experienced Office Manager (placed w/o training)

You select an ePo!nt candidate to fill an office manager position without additional training. The “experienced” classification reflects the candidates substantial experience in dental office management.

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Entry Level Office Manager (placed w/o training)

You select an ePo!nt candidate to fill an office manager position without additional training. The “entry-level” classification reflects the candidates limited experience in dental office management.

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Office Assistant (trained and placed)

You select an ePo!nt candidate to fill your office assistant position. These candidates will have completed our rigorous training program and are prepared to have an immediate impact.

Office Assistant practical training includes, but is not limited to:

  • EagleSoft software
  • Treatment planning
  • Scheduling
  • Billing systems

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Experienced Office Assistant (placed w/o training)

You select an ePo!nt candidate to fill your office assistant position and decline additional training. The “experienced” classification reflects the candidates substantial experience in dental office assisting.

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Entry Level Office Assistant (placed w/o training)

You select an ePo!nt candidate to fill your office assistant position and decline additional training. The “entry-level” classification reflects the candidates limited experience in dental office assisting.

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Dental Assistant (trained and placed)

You select an ePo!nt candidate to fill your office assistant position. These candidates will have completed our rigorous training program and are prepared to have an immediate impact.

Office Assistant practical training includes, but is not limited to:

  • EagleSoft software
  • Sterilizing and delivering instruments to treatment area
  • Chairside procedures and protocols

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Experienced Dental Assistant (placed w/o training)

You select an ePo!nt candidate to fill your dental assistant position and decline additional training. The “experienced” classification reflects the candidates substantial experience in dental assisting.

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Entry Level Dental Assistant (placed w/o training)

You select an ePo!nt candidate to fill your dental assistant position and decline additional training. The “entry-level” classification reflects the candidates limited experience in dental assisting.

All candidates are thoroughly screened and vetted in accordance with their experience and desired position. This ensures high-level results and most importantly, your satisfaction.

Service Training Experience

Beginner
  • Teeth Numbers
  • Anatomy of Tooth
  • Dimensions of the Tooth
  • Overview of General Dentistry and Specialists
  • Terminology

Suitable for Entry Level Staff

Intermediate
  • Insurance Billing with NEA
  • Insurance Follow-up
  • Statements and Collections

Suitable for Staff w/ 2-3 Years Experience

Advanced
  • Conducting Daily Huddles
  • Interdisciplinary Referrals

Suitable for Staff w/ +5 Years Experience